Terms & Conditions

Your Trusted Partner for All Financial Services - Making Financial
Solutions Accessible to Everyone

At DhanSeva (dhansevaindia.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

By accessing or using our platform, you agree to the practices described in this policy.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

  • Mobile number

  • Email address

  • Address and city

  • PAN, Aadhaar, or other KYC details (only when required for services)

b) Financial Information

  • Income details

  • Employment/business details

  • Bank or loan-related information (for processing only)

c) Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data


2. How We Use Your Information

Your information is used to:

  • Process loan, legal, and compliance service requests

  • Connect you with banks, NBFCs, DSAs, or legal professionals

  • Verify identity and eligibility

  • Communicate updates, service status, and support

  • Improve website performance and user experience

  • Comply with legal and regulatory requirements


3. Sharing of Information

We may share your information with:

  • Banks, NBFCs, DSAs, and financial institutions

  • Legal and compliance professionals

  • Government or regulatory authorities when required by law

⚠️ We do not sell or rent your personal data to third parties.


4. Data Security

We implement reasonable security measures including:

  • Secure servers

  • Encrypted data transmission

  • Restricted internal access

However, no online system is 100% secure. By using our platform, you acknowledge this risk.


5. Cookies Policy

DhanSeva uses cookies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Remember user preferences

You may disable cookies via your browser settings, though some features may not work properly.


6. User Consent

By submitting your information, you:

  • Consent to being contacted via call, SMS, WhatsApp, or email

  • Authorize DhanSeva to share your details with relevant service providers

  • Agree to receive service-related and promotional communication

You may opt out of promotional communication anytime.


7. Third-Party Links

Our website may contain links to third-party websites.
DhanSeva is not responsible for the privacy practices or content of those websites.


8. Data Retention

We retain your data only:

  • As long as required to provide services

  • As required by applicable Indian laws

Data may be securely deleted once it is no longer needed.


9. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of data (subject to legal obligations)

Requests can be sent to our support email.


10. Children’s Privacy

Our services are intended for users 18 years and above.
We do not knowingly collect data from minors.


11. Changes to Privacy Policy

DhanSeva may update this Privacy Policy at any time without prior notice.
Continued use of the website constitutes acceptance of the updated policy.


12. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

📍 Address: Masoodpur, Sector B, Vasant Kunj, New Delhi – 110070
📞 Phone: +91 8510002953
📧 Email: support@dhanseva.com