We value safety and privacy of your personal data. We have formulated this Privacy Policy to make the users understand our process of collecting information and parameters for non-disclosure. This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Basic Policy

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the Rules and Regulations, Privacy Policy and Terms of Use for access or usage of www.dhansevaindia.com (hereinafter referred to as the "Website").

The domain name www.dhansevaindia.com ("Website") is owned and operated by DhanSeva India Private Limited ("Company"), a Private Company limited by shares, incorporated under the provisions of the Companies Act, 2013, and having its registered office at:

Where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.

Definitions

For the purpose of this Privacy Policy ("Policy"), wherever the context so requires:

• "You" & "User" shall mean any legal person or entity who registers on our Website including prospective clients or their relatives/friends, registered service providers, accessing or using the services provided on this Website, who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872.
• "We", "Us" & "Our" shall mean the Website and/or the Company, as the context so requires.
• "Personal Information" shall mean any information that identifies or can be used to identify a User, including but not limited to name, email address, phone number, PAN, Aadhaar, bank account details, and any other information that the User provides to us.
• "Services" shall mean the financial services offered by DhanSeva India, including but not limited to tax filing, company registration, loan facilitation, insurance services, GST registration, and other related services.
• "Parties" shall respectively be used to refer to the User and the Company individually and collectively, as the context so requires.

The headings of each section in this Policy are only for the purpose of organizing the various provisions under this Policy in an orderly manner, and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.

Additional Terms

The use of the Website by the User is solely governed by this Policy as well as the Terms of Use of the Website ("Terms"), and any modifications or amendments made thereto by the Company from time to time, at its sole discretion. Visiting the home page of the Website and/or using any of the services provided on the Website shall be deemed to signify the User's unequivocal acceptance of this Policy and the aforementioned Terms, and the User expressly agrees to be bound by the same. The User expressly agrees and acknowledges that the Terms and Policy are co-terminus, and that expiry/termination of either one will lead to the termination of the other.

The User unequivocally agrees that this Policy and the aforementioned Terms constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Website, and that the same shall be deemed to be incorporated into the Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User, and that the User's act of visiting any part of the Website constitutes the User's full and final acceptance of the Policy and the aforementioned Terms.

The Parties expressly agree that the Company retains the sole and exclusive right to amend or modify the Policy and the aforementioned Terms without any prior permission or intimation to the User, and the User expressly agrees that any such amendments or modifications shall come into effect immediately. The User has a duty to periodically check the Policy and Terms, and stay updated on their policies.

If the User continues to use the Website following such a change, the User will be deemed to have consented to any and all amendments/modifications made to the Policy and Terms. In so far as the User complies with the Policy and Terms, he/she is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to enter, access and use the Website.

Information We Collect

A. Information You Provide to Us

We collect the following types of information when you interact with our Website:

B. Information Collected Automatically

When you visit our Website, we automatically collect certain information:

How We Use Your Information

We use the information collected for the following purposes:

Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

A. With Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services:

• Chartered Accountants (CAs) and legal experts
• Banks and financial institutions for loan processing
• Insurance companies for policy issuance
• Government agencies for registration and compliance
• Payment gateway providers
• IT and cloud service providers

All such third parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

B. As Required by Law

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., courts, government agencies, law enforcement).

C. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new entity.

D. With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Data Security

We are committed to protecting your personal information and have implemented reasonable security measures to safeguard it:

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

The retention period may vary depending on the nature of the information and applicable legal requirements. Generally, we retain financial and tax-related data for a minimum of 8 years as required by Indian tax laws.

Your Rights

As a User, you have the following rights regarding your personal information:

Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our Website. By using our Website, you consent to our use of cookies.

Your Cookie Choices: Most browsers allow you to block or delete cookies. You can set your browser to notify you before accepting cookies. Blocking cookies may affect your experience on our Website.

Grievance Redressal

In accordance with the Information Technology Act, 2000 and the rules framed thereunder, we have appointed a Grievance Officer to address any concerns or complaints regarding privacy and data security.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our Grievance Officer. We will respond to your query within 30 days.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh, India.

Summary of Key Points